Join our webinar to get an insight from industry experts on how AI can be applied to customer experience.
You'll learn:- What AI, Machine and Deep Learning is and how Natural Language Processing fits into this
- What the difference is between Predictive and Prescriptive Analytics, and examples of applications
- How to get actionable insights from data
- Some real world use cases of companies who've used AI to improve customer experience
Who:- Maurice FitzGerald, author and former VP of Customer Experience at Hewlett-Packard, will be hosting
- Nick Stroud, Director of Brand Loyalty at Manpower Group, leading the global CX strategy and NPS implementation, will demonstrate use cases
- Alyona Medelyan, CEO of Thematic, will share her expertise in the field of AI and Machine Learning
When: PLEASE NOTE THIS WEBINAR HAPPENED ON 30 JAN - WATCH THIS SPACE FOR ANOTHER SESSION!
Can't make this date? You'll receive a recording of the webinar in your email so you won't miss any valuable insights.