Join us for an exclusive webinar, with Customer Experience expert Maurice Fitzgerald; former VP of Customer Experience at HP, author of 4 books on customer experience strategy and Net Promoter Score, and keynote speaker.
Dr. Alyona Medelyan
Director, Customer Strategy
When: 19th of July, 11AM PST.
- Why your CX will fail if you depend only on rational communication - there's a better way
- Several aspects of behavioral economics to help with CX success, and why this is important
- Some useful real-life examples
Sign up now and we’ll make sure you get a recording of the webinar, even if you can't make it live.