Join us for an exclusive webinar, with Customer Experience expert Maurice Fitzgerald; former VP of Customer Experience at HP, author of 4 books on customer experience strategy and Net Promoter Score, and keynote speaker.

 

Photo of Dr Alyona Medelyan
Dr. Alyona Medelyan

CEO, Thematic
 
Photo of Jeanne Bliss
Maurice Fitzgerald
Director, Customer Strategy

When: 19th of July, 11AM PST.

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You'll learn:

  • Why your CX will fail if you depend only on rational  communication - there's a better way
  • Several aspects of behavioral economics to help with CX success, and why this is important
  • Some useful real-life examples

Sign up now and we’ll make sure you get a recording of the webinar, even if you can't make it live.